Experiential Design Team
Case StudyAR HeritageThink City

CheritAR × Think City

How EDT and Think City brought Kuala Lumpur's heritage buildings to life with AI-powered AR avatars — reached by tourists from 12+ countries, zero app downloads required.

CheritAR — Think City

Gallery

CheritAR × Think City — visitor scanning a QR code at the Sultan Abdul Samad Building to launch the WebAR heritage tourCheritAR × Think City — AR avatar of a heritage building rendered in the camera view while the visitor stands in Dataran MerdekaCheritAR × Think City — RAG-powered conversational interface answering a visitor question about KL heritage historyCheritAR × Think City — tourist interacting with an AI heritage avatar at the National Textile Museum
1,442
AR Impressions
12+
Countries Reached
3
KL Locations
0
App Downloads Required

Project Overview

CheritAR is a WebAR heritage platform developed by EDT in partnership with Think City — an urban regeneration organisation committed to preserving the soul of Kuala Lumpur. The project set out to add a living, digital layer to three of KL's most storied landmarks, letting visitors engage with history in a way that no plaque or pamphlet could replicate.

Client
Think City
Category
AR Heritage
Technology
WebAR · AI · RAG · 8th Wall
Locations
3 KL Heritage Sites
Delivery
QR-activated, no app required
The Challenge

Heritage Tourism Needed More Than Static Signage

Kuala Lumpur's heritage district draws visitors from across the world, yet the experience on the ground remained largely unchanged — bronze plaques, printed brochures, and guided tours that not everyone could join. Think City identified a gap: tourists arriving from 12+ countries had no interactive layer through which to discover the stories embedded in the buildings around them.

The brief was ambitious: create an experience that was accessible (no app store friction), multilingual, deeply informed, and above all — memorable. It had to work on any smartphone, survive outdoor conditions, and feel worthy of the landmarks it represented.

The Solution

The Buildings Speak for Themselves

01

QR Activation

Visitors scan a QR code mounted at each heritage site. The experience launches instantly in the mobile browser — no app download, no account.

02

AR Avatar Appears

An AR avatar of the building itself materialises in the camera view — architecturally accurate, animated, and anchored to the real-world location.

03

RAG-Powered Knowledge

Each landmark speaks in its own voice, drawing answers from a curated Retrieval-Augmented Generation knowledge base of historical archives and cultural records.

Technology Stack

8th Wall WebARRetrieval-Augmented Generation (RAG)Custom AI Avatar EngineQR Deep-Link SystemMultilingual NLPCloud Knowledge Base

The Three Locations

1897

Sultan Abdul Samad Building

The crown jewel of Dataran Merdeka. The AR avatar narrates the building's transition from colonial administrative centre to a symbol of Malaysian independence.

1897

Victoria Fountain

Built to commemorate Queen Victoria's Diamond Jubilee, the fountain became a centrepiece of colonial KL. CheritAR reveals the social history surrounding it.

Est. 2010

National Textile Museum

Housed in the former Chartered Bank building, the museum holds Malaysia's textile heritage. The AR avatar guides visitors through centuries of craft and culture.

Bring Your Heritage Site to Life

CheritAR is deployable at any cultural landmark, heritage trail, or tourism attraction. Let's talk about your location.